Customer Testimonials

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DealerRater Jun 19, 2024

They're all real helpful,nice and friendly. They explained alot of things to me that I wasn't sure of.

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DealerRater Apr 27, 2024

Dave is the absolute best. He makes buying a car so easy and stress-free.

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DealerRater Feb 28, 2023

We take our Honda here for service even though we did not purchase it there, unfortunately. Service staff and Salesman Chris are always friendly and no pressure. Thank You Serra!

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DealerRater Jul 6, 2022

Thanks to express service advisor Jason Josephites my oil WASN'T overfilled for the first time in many oil changes at Serra. The first advisor actually tried to convince me that it's not a problem to overfill it! I said I don't want it overfilled, as I know this is not a good thing. Thankfully I was passed off to Jason who actually recognized the problems with overfill, and then took the initiative to only add 3.5 qts instead of the recommended 3.7 (to account for residual oil in the head that takes time to drain off) and after I ...

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DealerRater Feb 18, 2022

The customer service provided by Shanley in the parts department was outstanding. I had been looking across the country for a discontinued accessory for my Ridgeline. She took the time to search their inventory, make the sale and send it across the Midwest to me. The price was very reasonable. Very impressive customer service by Shanley and company. Excellent website too. Highly recommend.

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DealerRater Jan 26, 2022

We had a smooth and easy transaction at Serra Auto Park. Robert was excellent at keeping in contact and making sure that we stayed informed throughout the whole process. If he didn't know the answer to one of our questions he immediately found out the answer and responded promptly.

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DealerRater Nov 29, 2021

I would recommend Serra Acura to anyone looking to purchase a vehicle. I worked with Ric Witherspoon to purchase a used 2019 Acura MDX from out of state and he made the purchasing process very straightforward, was very knowledgeable, and was very truthful about the car. All the staff were very friendly and I never once felt pressured into doing something I didn't feel comfortable with. They even held the car for me until I could fly in to pick it up. Being out of state, Ric even sent me a personal video tour of the car showing the condition ...

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DealerRater May 8, 2021

We needed to get my daughter a new car so I reached out to Serra auto park and it was such a easy process to deal with them. Justin Mcmann was my salesman and he was one of the easiest guys to deal with threw the process. He was professional and was on top of everything we needed to do to get this done. I would recommend seeing him to anyone I know. Thanks again for making this such a easy process

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DealerRater Mar 12, 2020

Awesome experience at this dealership, Dave told me how it was and has helped me with a few questions sense then. Great place to do business new or used. I will recommend Dave Sommerville anyday to anyone.

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DealerRater Feb 16, 2020

Eric Johnson sold me a 2014 Honda Accord. He was great and answered all my questions and helped the process go smoothly as possible even though he had to stay late. I would definitely recommend Serra Auto Park and Eric!

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DealerRater Dec 16, 2019

It was a very pleasant experience. Matt is a true professional, he's the first salesman I've ever purchased two vehicles though. He's very knowledgeable about the product and is always willing to help with educating myself or my wife on the tech package, Acuralink or any other feature we may not understand. I would recommend anyone wanting to purchase a car whether new or used ASK for Matt and you'll have the best of the best to work with and once again he doesn't just sell you a car and stop there. He's always ...

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DealerRater Mar 27, 2018

Walked in and was greeted right away. My Salesman was courteous and professional who listened to all my wants. I drove away in a New truck.

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